Diamond

RipplePoint is an Expense Analytics Company. They use a cloud-based platform to deliver visible and actionable information to cut and control customer costs.

Note from Sales Rep: Ripplepoint is my largest customer. Their portfolio of hospitality customers are some of the largest management and ownership groups in the industry. Ripplepoint manages 165 CB hospitality accounts and always come to the national hospitality team for everything Comcast. They are a great partner and are the primary decision maker on behalf of their customers.

Industry

Hospitality

HQ Location

Orlando, Florida

# of Branches

Revenue

N/A

Sales Rep

Carmen McCarthy

Current Solutions & Services

EDI, Managed Router, PRI, SIP, Hospitality Video, Hospitality Voice, Hospitality Internet, BCI, Wi-Fi

Current Opportunities

5+ portfolios (5 hotels+) of hotels with a variety of brands (Marriott, Hilton, Hyatt, Independents)
Rep is working on single account new opportunities and renewals for all managed services mentioned under “Current Solutions & Services”
Sales rep supports 6+ employees on a daily basis that work under Dustin.

Share of Wallet Monthly Recurring Charges $

165 accounts
Approx. $260,000 MRC across 165 accounts.

Issues and/or Executive Support Requested

Billing billing billing
Hundreds of Comcast Business accounts should be linked/being billed to [email protected] but we constantly run into issues of mis-applied payments, certain accounts aren’t visible under the email login. Sales tries to support and maneuver through but really need a CSC or CSX to support such a large account.

Dustin Reineke

Title

Email

LinkedIn

Small Talk Topics

Company

Company Description