Diamond
Michelle Lewis
Title
Sr. Technical Program Manager, Amazon Global Corporate
https://www.linkedin.com/in/michelle-l-1789806/
Small Talk Topics
- Been with Amazon over 6 ½ years
- Recently moved from Ocala, FL to Odessa, FL (Tampa area) with her daughter.
- Appreciates good food and good wine.
- Previously lived in PV Beach and has been to THE PLAYERS in the past.
- For Awareness: Michelle has been through a lot personally over the last couple years. She lost her mom to cancer in 2022….and finalized a divorce last year.
Company
Amazon.com
Company Description
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s Most Customer-Centric Company, Earth’s Best Employer, and Earth’s Safest Place to Work.
Michelle supports Amazon’s Corporate Office locations. (For clarification: not Fulfillment Centers, not Retail location, not AWS Data Centers).
Reminder: Andy Jassy moved into the Amazon CEO role in July 2021.
Industry
Multi
HQ Location
HQ: Seattle, WA, HQ2: Arlington, VA
# of Branches
2500+
Revenue
$574.8B (2023)
Sales Rep
Steve Leffingwell (Sr. Enterprise Solutions Account Executive – Hyperscale)
Current Solutions & Services
- EDI: Ethernet Dedicated Internet Access (Amazon refers to this as DIA).
- EPL: Ethernet Private Line (connecting between Amazon Corporate office locations back to AWS Data Centers).
- 2024 Opportunity: Many DIA / EPL upgrades and circuit adds will be needed for their existing corporate office locations.
Current Opportunities
- We finalized a Wavelength amendment with Amazon last year. First 100G Wave order placed/installed for their HQ2 campus in Arlington, VA.
- First Fixed Wireless Order sold late last year (supporting Project Kuiper’s satellite processing facility in FL)
- Regional / Longhaul Waves
- International
- Dark Fiber for campuses
- 4G/5G LTE
- Deployment Services
- Cabling
- Starlink
Share of Wallet Monthly Recurring Charges $
- The overall Amazon account bills ~$1M per month with Comcast Business. Amazon Corporate bills approximately $235K MRC with CB…with over $25K pending install and several RFQs pending order placement.
- 75%+ In-Footprint Win Rate (64% overall). Majority of circuits won for Amazon Corp are within Comcast footprint (ie: NOT Off-Net).
- Estimated 15-20% Wallet Share for Amazon Corporate
Issues and/or Executive Support Requested
- Past issues related to permitting delays, postsale cost variances, and challenges with our BPs/communication.
- Opportunity to THANK Michelle: Amazon Corp placed/entrusted us with many (over $40K in Net New MRC) Upgrade orders last year to support their Return To Office (RTO) Initiative.
- Michelle is looking forward to meeting Comcast leadership at this event.