Diamond
Dustin Reineke
Title
President
https://www.linkedin.com/in/dustin-reineke-2a47711/
Small Talk Topics
- Soccer! (played professionally)
- Boating
- Golf
- Big family guy, coach’s daughter in soccer
Company
Ripplepoint
Company Description
RipplePoint is an Expense Analytics Company. They use a cloud-based platform to deliver visible and actionable information to cut and control customer costs.
Note from Sales Rep: Ripplepoint is my largest customer. Their portfolio of hospitality customers are some of the largest management and ownership groups in the industry. Ripplepoint manages 165 CB hospitality accounts and always come to the national hospitality team for everything Comcast. They are a great partner and are the primary decision maker on behalf of their customers.
Industry
Hospitality
HQ Location
Orlando, Florida
# of Branches
1
Revenue
N/A
Sales Rep
Carmen McCarthy
Current Solutions & Services
EDI, Managed Router, PRI, SIP, Hospitality Video, Hospitality Voice, Hospitality Internet, BCI, Wi-Fi
Current Opportunities
- 5+ portfolios (5 hotels+) of hotels with a variety of brands (Marriott, Hilton, Hyatt, Independents)
- Rep is working on single account new opportunities and renewals for all managed services mentioned under “Current Solutions & Services”
- Sales rep supports 6+ employees on a daily basis that work under Dustin.
Share of Wallet Monthly Recurring Charges $
- 165 accounts
- Approx. $260,000 MRC across 165 accounts.
Issues and/or Executive Support Requested
- Billing billing billing
- Hundreds of Comcast Business accounts should be linked/being billed to [email protected] but we constantly run into issues of mis-applied payments, certain accounts aren’t visible under the email login. Sales tries to support and maneuver through but really need a CSC or CSX to support such a large account.